Cadillac Owner Center

Cadillac focuses on its customers' needs by making sure that information on service and maintenance for its vehicles is readily accessible and convenient. Cadillac drivers benefit from several resources that make it easy vehicle maintenance and follow suggested maintenance schedules.



The Cadillac Owner Center is a comprehensive online portal where car drivers can find detailed details about their particular model. After enrolling their vehicle, users can sign in to view a customized dashboard with information on their Cadillac's service plan, maintenance records, and coverage. The Owner Center also offers access to owner’s manuals, instructional videos, and step-by-step guides to help owners handle simple repairs or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Apple and Android. Using this app, users can keep track of their vehicle’s health by receiving alerts about maintenance needs, such as fluid changes, tire checks, or brake checks. The app also provides convenient features like remote start, lock and unlock capabilities, and the ability to schedule a service appointment directly with the nearest Cadillac dealership. For recently launched vehicles, the app can even offer live data to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard infotainment system that features service reminders and notifications. When a maintenance is required, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only keeps owners aware to follow the schedule but also provides detailed explanations of each task, making it easier for owners to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a major part in providing service and maintenance information to vehicle owners. When drivers visit an authorized dealership for service, the advisors provides a detailed explanation of the suggested tasks, making sure that owners understand the necessity of each procedure. Additionally, service centers keep an electronic record of every maintenance appointment, allowing Cadillac owners to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac provides physical owner’s manuals and quick reference guides that outline the vehicle’s service intervals, fluid types, tire pressure specifications, and other essential information. For users who prefer online tools, Cadillac’s website features a webpage for service and maintenance where drivers can access resources, watch clips, and get advice on how to keep their vehicles in peak condition.



By offering a combination of online resources, dealership support, and traditional guides, Cadillac ensures that owners are well-informed about their vehicle’s maintenance needs, thereby extending the life and performance of their Cadillac.